What's included for FREE with each stay?
-
Daily photo + video updates. We post heavily on social media and share your cat’s day with you.
-
Fresh home-grown cat grass pot
-
Medication administration
-
Cuddle time + enrichment
-
24/7 camera monitoring
What do I need to bring?
-
Food (optional)
-
Carrier
-
Medications (if needed)
-
A shirt that smells like their favourite person
-
Please wear it for a day or two before check-in as it helps them settle beautifully.
What happens during the check-in process?
-
Quick health & comfort check
-
Review feeding / medication
-
Gentle settling-in period
-
Optional arrival update sent to you
What happens upon check-out?
-
Behaviour & appetite notes
-
Clean carrier
-
Optional final photos
Additional surcharges
-
No peak surcharge until December 2026.
-
Deposits apply only for December 2026 holiday bookings.
Safety & Security
Is my cat monitored overnight?
Yes. Cat Cuddles Hotel conducts late-night and early-morning welfare checks within the building, supported by environmental sensors and camera monitoring after hours.
Is anyone on-site overnight?
The facility is professionally monitored after hours, with trained staff attending as required under a clear escalation process.
How do you keep cats safe after hours?
We combine quiet overnight monitoring, temperature and humidity sensors, secure access systems, and morning health checks to ensure every guest remains safe and comfortable.
What happens if there’s an issue overnight?
Any alert outside normal parameters triggers an immediate response, which may include staff attendance or veterinary care if required.
Are there cameras inside the cattery?
Cameras are installed in common and operational areas for safety and monitoring. Individual cat suites are designed as calm, low-stimulus spaces.
Is the building secure at night?
Yes. The cattery is fully alarmed, access-controlled, and monitored after hours to provide a quiet and secure environment.

Frequently
Asked Questions

